Your bank balance tells you what happened. We tell you why.
Booking trends, revenue attribution, staff utilization, rebooking lift — every report a grooming business needs, none of the BI bloat.
Pre-built reports•Export to CSV / Excel•Cancel anytime
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Welcome back Sarah!
Platform Impact
Bookings
View All →Reports that match how you actually think.
Bookings this week vs. last. Revenue by service. Which staff are over-booked, which are under-utilized. Where did this customer come from.
Comparable across periods.
Every report has a date-range picker — last 7 days, last 30, last quarter, custom. Compare to the previous period in one click.
Actionable, not academic.
Each report ends with a "what to do about it" angle — overdue invoices to chase, customers about to lapse, staff about to burn out.
How well is your team's time being used?
Hours booked vs. hours scheduled per staff. Booked-time percentage. Idle gaps. Bookings completed per staff per day. Revenue generated per staff hour. The numbers that tell you who's at capacity and who's underutilized.
- Utilization % per staff
- Bookings per shift
- Revenue per staff hour
- Idle gaps
- Comparison view
Revenue by service, customer, staff, time period. With comparisons.
Pure financials. Total revenue collected vs. invoiced (outstanding). Revenue by service category. Revenue per staff. Average ticket size. Revenue per customer. Compare to previous period or year-on-year.
- Revenue by service
- Revenue by staff
- Revenue per customer
- Tax collected
- Outstanding revenue
Revenue your campaigns generated. Tracked, not guessed.
For every campaign — rebooking reminders, lapsed-customer win-backs, seasonal promotions, referrals — track impressions, clicks, conversions, and revenue attributed. See what's working, kill what's not.
- Per-campaign performance
- Cohort comparison
- Channel breakdown
- Coupon attribution
- Referral revenue
Who's spending the most. Who's slipping.
Per-customer revenue and visit frequency in one report. See top spenders, average ticket, last visit date, and total bookings — sortable, searchable, exportable.
- Total spent per customer
- Avg ticket size per customer
- Bookings count + last visit
- Lifecycle stage
- One-click CSV export
Money owed to you, surfaced before it becomes a problem.
Aged outstanding invoices. Customers with payment failures. Recurring charges that didn't process. Refunds in the last period. The financial-hygiene report your accountant will love.
- Aged outstanding
- Failed recurring charges
- Refund summary
- Payment method breakdown
- Tax collected by period
Customer feedback, distilled into one screen.
Average rating, 5-star rate, response rate, and full rating distribution — all in one report. Drill into individual reviews by customer, service, or period.
- Avg rating + 5-star rate
- Rating distribution
- Response rate
- Per-review detail
- Filter & export
Stop running your salon on gut feel.
“I figured out within a month that Sundays are my highest-margin day — but I was understaffed. Shifted one groomer's day off, revenue went up 12% the next month.”
* Illustrative. Real customer metrics replace these before publish.
Reports that know it's a grooming business.
| Capability | Generic BI / spreadsheet | ThePetsMonk |
|---|---|---|
| Pre-built reports (no setup) | ||
| Pet-grooming-specific KPIs (rebooking, no-show) | ||
| Acquisition channel attribution per customer | ||
| Per-staff utilization with revenue / hour | ||
| Campaign revenue attribution |
Frequently asked questions
What reports come pre-built?
Booking volume, revenue, staff utilization, rebooking performance, customer acquisition / attribution, payment / financial summary. Each report has built-in date-range comparison (last period, year-on-year). Custom segments and filters work across all reports.
Can I export reports to share with my accountant?
Yes. Every report exports to CSV or Excel with one click. Filters and date ranges are preserved in the export. Tax-collected reports break down by tax rate so they can plug straight into sales tax / VAT filings.
Does ThePetsMonk track marketing campaign performance?
Yes. Every campaign — rebooking reminder, lapsed-customer win-back, seasonal promotion, referral — tracks sent / opened / clicked / converted / revenue attributed. Coupon codes used in bookings tie back to the campaign that issued them.
Can I see which acquisition channels are performing best?
Yes. Each customer is tagged with an acquisition source (Google, Instagram, referral, walk-in, etc.) at signup or first booking. The attribution report shows volume, LTV, and retention by channel — so you can spot whether your Instagram ads are bringing in regulars or one-and-dones.
How is staff utilization calculated?
Hours booked / hours scheduled per staff. The utilization report includes booked vs. scheduled, average bookings per shift, idle gaps, and revenue generated per staff-hour. Sort and compare staff side-by-side.
Can reports be scheduled to email me automatically?
On paid plans — yes. Schedule any report to email weekly or monthly. Useful for owners who don't want to log in just to check the numbers.
Stop guessing. Start knowing.
Free forever. Pre-built reports. No BI degree required.