Create Recurring Appointments

Last updated October 16, 2026

Recurring appointments let you book a regular client's grooms months ahead in one go, for example every 4 weeks on Tuesday at 10:15 AM. Before anything is booked, you see the full list of dates and can move or skip any date that clashes with your schedule.

To create recurring appointments

  1. Go to Customers, open the customer, and select the Bookings tab.

  2. Click Create recurring appointments.

    Customer Bookings tab with the Create recurring appointments button

  3. Select the pet, then click Continue. You can select more than one pet. Each pet gets its own service.

    Recurring Appointments window asking which pet to book

  4. Select the service, then click Continue. If the service has add-ons, you can pick them next.

  5. Select a groomer, or choose Any Available Staff to have one assigned automatically for each date.

    Groomer step with Any Available Staff and a list of groomers

  6. Pick the date and time of the first appointment. Only days and times when the groomer is available can be selected.

    Date strip and available time slots for the first appointment

  7. Set how often the appointment repeats.

    • Repeat every: enter a number from 1 to 12, then choose Weeks or Months.
    • Number of appointments: how many appointments to create in total, up to 26. The first appointment counts.

    The summary below the fields shows exactly what will be booked, for example "Creates 3 appointments, every 4 week(s) on Tuesday at 10:15 AM."

    Repeat settings showing every 4 weeks and the number of appointments

  8. Click Preview appointments, then check each date. Each row shows a status:

    • OK: the slot is free.
    • Staff busy or Customer busy: the groomer or the customer already has a booking at that time.
    • Outside hours or Closed day: the groomer isn't working, or your business is closed.

    To fix a row, click −1d or +1d to move it by a day, or Skip to leave it out. Click Restore to bring back a skipped row.

    Preview table listing each date with an OK status and move or skip actions

  9. Click Create appointments. The appointments appear on the customer's Bookings tab and on your calendar.

    Customer Bookings tab listing three confirmed appointments four weeks apart

Note: If any date in the preview still shows a conflict, you'll need to move or skip it before you can create the appointments.

Note: The customer receives one confirmation, for the first appointment, not one for every date.

To change or cancel a recurring appointment

Each appointment in the series is a normal, separate booking. To reschedule or cancel one, open it from the calendar or from the customer's Bookings tab and change it as usual. Changing one appointment doesn't affect the others.

Tip: To cancel all the remaining appointments, cancel each one from the customer's Bookings tab.

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