Creating a coupon or discount code allows you to offer special promotions to your customers, encouraging increased bookings and rewarding loyalty. This procedure guides you through each step to set up a new coupon, including configuring discount type, value, usage limits, and expiry. Coupons can be managed and disabled at any time after creation.
To create a coupon or discount code
- Navigate to Settings in your dashboard. The Settings menu appears.
- Select Growth and click Coupons. The Coupons management screen opens.
- Click Create Coupon Code. The coupon creation form is displayed.
- Enter your desired coupon code in the Coupon Code field. The code is recorded for customer use.
- Add a description in the Description field for your own reference. The description helps you identify the coupon later.
- Select the Discount Type. You can choose between Percentage or Fixed Amount. a. If you select Percentage, enter the discount value (e.g., 10%). The coupon will apply a percentage discount to qualifying purchases. b. If you select Fixed Amount, enter the discount value (e.g., $10). The coupon will apply a fixed dollar discount to qualifying purchases.
- Set the Minimum Booking Amount (e.g., 100). Customers must spend at least this amount to qualify for the discount. Note: Purchases below this amount will not receive the discount.
- (Optional) Enter a Maximum Discount Cap. This limits the discount for larger purchases (e.g., cap at $1,000). Note: If set, the discount will not apply to purchases above this amount.
- Set the Expiry Date for the coupon (e.g., valid until the 30th). The coupon will only be usable until this date.
- Specify the Total Usage Limit (e.g., 20). This controls how many customers can redeem the coupon. Note: Once the limit is reached, the coupon will no longer be valid.
- Set the Per-Customer Limit (e.g., 1). This determines how many times each customer can use the coupon. Note: In this example, each customer can use the code just once.
- Click Create Coupon Code to finalize. Your new coupon code is generated and added to the list.
- Review the coupon's status. The status is set to Active by default.
- (Optional) Disable the coupon code from this screen if needed. The coupon will no longer be available for use. Note: You can re-enable the coupon at any time.